Cancellation policy

Updated 1st September 2023

Please see our updated Booking Conditions page for full details of our Cancellation Policy.

Covid-19

Our prime concern is to ensure the health and well-being of our guests, staff, neighbours and service providers. The measures we are taking are explained in various documents which can be accessed below.

Our Cleaning Protocols are based on best general practice and have been adapted for self-catering by the Professional Association of Self Caterers (PASC), in collaboration with VisitEngland and others. Graham Wason, Owner-Guardian of Cossington Park, is a Founder-Director of PASC.
 
Our regular guests will note some temporary changes as a result of these measures, which are described in the ‘Information for Guests’ document. We also have some requests of our guests and seek your understanding and cooperation.
 
Covid-19 – Information for Guests

Covid-19 – Risk Assessment

Cleaning protocols

Cleaning checklist

Health & safety cleaning training certificates

Covid-19 confident
PASC member
Safe travels
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